Privacy Policy

At Helue, we are committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website www.helue.ar.

1. Information We Collect

  • Personal data such as name, surname, address, email, and phone number, provided when registering or making a purchase.

  • Payment and billing information, processed through secure platforms.

  • Browsing data, such as IP address, browser type, and visited pages, to improve your experience on our site.

2. Use of Information

The information collected will only be used to:

  • Process, manage, and ship orders.

  • Communicate with you regarding your purchases or inquiries.

  • Send promotional information and news about Helue (if you have given your consent).

  • Improve the quality of our products and services.

3. Data Protection

  • We implement technical and organizational measures to ensure the security of your personal data.

  • We do not share, sell, or transfer your information to third parties, except when necessary to complete a payment, a shipment, or comply with a legal obligation.

4. User Rights

As a user, you have the right to:

  • Access, correct, or delete your personal data.

  • Request to stop receiving promotional communications.

  • Contact us to exercise these rights through our customer service channels.

5. Cookies

We use cookies to enhance navigation and personalize the user experience. You can disable them in your browser settings, although some site functions may be limited.

6. Changes to the Privacy Policy

Helue may update this Policy at any time. Changes will be published on our website and will take effect from the date of publication.

7. Contact

For inquiries about our Privacy Policy, you can reach our customer service team via the contact form or by email.